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SuperUser
 
Posts:26
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| 06/04/2003 1:31 PM |
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I have completed the install of a remote TND 3.0 DSM using the 0211 CD. On boot the following popup message appears on the Login screen:
catrapd.exe - Application Error : The instruction at "0x780012a7" referenced memory at "0x00000000". The memory could not be "read".
Then catrapd terminates.
I then applied All current patches for 0211 including 3 for catrapd. No joy. Problem still exists.
However, I can login and start it via a "unicntrl start all" and it appears to run properly.
This is a Dell 1550 Poweredge server, 2X733 cpus, 512 meg ram, Windows 2000 SP3.
Anyone ever experience this kind of behavior? |
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SuperUser
Posts:26
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| 06/04/2003 2:00 PM |
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| Yes, we are experiencing the same issue. We have had an issue open with CA Since Mar 10th. The issue number we have open with CA is 12562053. We just installed a patch they supplied us and this last time it ran for a week before it failed. Feel free to give us a call if you have any questions. |
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SuperUser
Posts:26
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| 06/09/2003 12:15 PM |
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CA Provided the solution for our problem. CATRAPD requires that SNMP be up and running, unfortunately, somehow the system was trying to start CATRAPD before SNMP was started.
The description for Event ID ( 1001 ) in Source ( SNMP ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. The following information is part of the event:
Catrapd needs SNMP running. It happend on both times of reboot according to your system log.
You have two options:
1. Set the ca-unicenter service to start manually. and create a batch file in the startup group to run "net start ca-unicenter". This will allow all services to start before starting the unicenter service. Unfortunatly the catrapd.exe cannot be seperated from the "group". The negative of this is that the user must login for it to run. If you just reboot and no user logs in the batch file will never run.
2. If you are confident in how to work in the registry and the services you can set the ca-unicenter service to be dependent on the SNMP service. The negative on this is that if SNMP does not start than NONE of your unicenter will be running.
I opt'ed for the second option. |
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