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Subject: Service Desk Parts information in Requests
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SuperUser

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Posts:26

09/22/2004 9:48 AM  
I have been asked to provide a drop down menu within requests that would allow the technician to choose what parts had to be replaced. I thought of using a table that already exists but the problem is that the number of parts being replaced is variable. They could be replacing one or many so I need a relation like the one with parent and children requests for this option.
Has anyone created their own backward relational table and webpages?

SuperUser

Advanced MemberUser is Offline
Posts:26

10/18/2004 2:03 PM  
I solved this problem by creating a new class called parts and within the asset detail you can add assets as children which will be parts.
Then you write a report that will show all requests opened for a certain start/stop date that have assets attached to them with children.
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