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mannionp
 
Posts:1
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| 02/09/2006 10:54 AM |
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Hello from ccccoolllldddd NYC...
I am facing a problem internally. We have developed a runbook system around the EM console; once you highlight a message in the console, you can click an action button which will look up the message in a database and provide a runbook or set of procedures via a web browser. The runbook may be generic, or specific to the server/instance in the original message.
The tool meets the initial requirements, but is showing its age. I'm looking for a third-party product (open-source or commercial) to cover this need, rather than try to reverse-engineer custom development done back in TNG 2.2 days.
Does anyone have any ideas?
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chris.poole
Posts:54
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| 02/12/2006 12:31 PM |
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| Actually I can not think of anything that would do this... While I was at CSX we developed an inhouse solution similiar to this as a web based application. I furrther enhanced the process by having MRA's force a webpage open by calling an external script on the client pc and referencing the message in a sql query. It too is rather a pain to maintain. I would be curious to see what ever you find or decide to implement. |
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